Privacy Policy
Updated at August 26th, 2025
At Lamo, your privacy and security are my top priorities. This Privacy Policy outlines how I, name, collect, use, and protect your Personal Data to ensure you have a safe, reliable, and high-quality experience. As the sole operator of Lamo, I am fully committed to handling your data transparently, responsibly, and in accordance with applicable laws.
By using Lamo, you entrust me with your information, and I take this responsibility seriously. My goal is to safeguard your data through clear and effective practices, and to provide you with the information you need to understand your rights.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please feel free to contact me at [email protected].
1.What Personal Data I Collect
I collect your Personal Data to provide and improve Lamo services. The types and amount of data depend on how you interact with Lamo and the services you use. I strive to collect only what is necessary to ensure the quality of Lamo services. I obtain information through three main categories:
1.1 Data You Provide
| Categories | Description |
|---|---|
| Account Information | When you create an account, I may collect your name, email address, phone number, date |
| Basic Information | Such as your name, gender, date of birth, phone number, email address, and friend list, etc. |
| Social Media-Related Data | Such as your social account nickname, likes and preferences, number of friends, and friend list, etc. |
| User-Uploaded Content | Such as profile pictures and chat messages you submit via the app or service. |
| Usage Data | Including records of your interactions with the services, browser-related data, etc |
| User-Generated Content (UGC) | You may provide user content such as comments, text, images, videos, and audio while using Lamo. This content may be recorded and processed during uploading, distribution, or live streaming, in order to comply with legal and regulatory requirements. |
| Payment Data | If you make purchases within Lamo, you may need to provide payment details, which are sent directly to third-party vendors and not stored by Lamo. I may, however, retain transaction information such as merchant name, date, and amount. |
| Third-Party Social Media | If you log in via a social media account, I may access your public profile information, such as from Google or Facebook, or any linked third-party social account data. |
1.2 Data Collected Automatically
| Categories | Description |
|---|---|
| Identification Data | Device type, browser type, brand and model, serial number, screen resolution, etc. |
| Region and Language Identification | Used solely to provide localized language support based on your country or region. |
| Device Information | Including operating system, browser type and version, language settings, etc. |
| MAC Address | Used solely for fraud prevention and identity verification. |
| Technical Tools | Cookies, web beacons, and similar technologies for experience enhancement and analytics. |
| Third-Party App Detection | The app may detect whether WhatsApp is installed to offer personalized support, or whether Google Play is installed to ensure timely updates. |
1.3 Data Collected with Your Permission
| Categories | Description |
|---|---|
| Mobile Advertising Identifiers | With your consent, Lamo may collect identifiers such as Apple's IDFA or Google's AAID to provide more relevant ads. |
| Identity Verification | You may choose to upload an identity document to help Lamo verify your identity. |
| Camera and Microphone | Access to your system's camera and microphone is required for video calls and voice chat features. |
| Photo Album | Lamo may request access to your photo album to upload profile pictures or generate UGC. |
| Clipboard | Clipboard access helps you quickly copy text content. |
| Bluetooth | Used solely to connect to Bluetooth headsets. |
| Push Notifications | With your permission, Lamo may send service-related notifications. You may opt out at any time. |
| IP Address & Network Status | Lamo may collect your IPV4 or IPV6 address and detect your network type and connection status. This helps Lamo identify network issues and prevent data loss or latency to maintain smooth service operation. |
| External Storage Access | On devices running Android 10 or below, Lamo may request permission to access external storage if you choose to save your screenshots to your photo album. |
2. Cookies and Similar Technologies
When you use Lamo services, Lamo may collect and store certain information through cookies and similar technologies. These small data files help Lamo recognize you when you revisit the services and provide a safer, more personalized experience.
2.1 How I Use Cookies
I use cookies and similar technologies for the following purposes:
I do not use cookies for advertising, cross-site tracking, or selling data to third parties.
2.2 Managing Cookies
You can adjust your browser or device settings to manage or reject cookies. Please note that disabling cookies may affect the functionality of certain features in Lamo services. For more details, refer to your browser’s official help documentation.
3. How I Process Your Personal Data
I process your Personal Data to provide, maintain, and improve Lamo services, ensure security, and comply with legal obligations. The way I handle your data depends on your interactions with Lamo and the features you use. All processing is conducted in accordance with applicable laws, based on legitimate interests, the performance of a contract, legal obligations, or your consent (where required). I process your Personal Data for the following purposes:
3.1 Provision of Services and Customer Support
Lamo uses your Personal Data, such as name and email address, to provide Lamo services and assist you with customer support. This includes enabling account login and responding to your inquiries.
3.2 Payments
For payment processing, Lamo may collect certain information about your payment instruments (such as credit card details) through third-party payment processors. This information is used for orderly record-keeping, linking your payment method to your account, processing transactions, billing, and sending invoices. Lamo does not store your full payment details itself, but it may retain transaction-related information for accounting and compliance purposes.
3.3 Service Improvement
Lamo analyzes information about your usage to enhance the usability, quality, and functionality of Lamo services. This includes debugging, error resolution, and internal research for technological development.
3.4 Marketing and Advertising
Lamo uses tracking technologies to show you ads during your interaction with Lamo services. These may include both personalized and non-personalized ads, presented as part of your current session or interaction with Lamo. Importantly, your Personal Data is not shared with third parties for advertising purposes, nor is it used to build a long-term profile about you. All advertising is conducted in compliance with relevant privacy standards.
3.5 Integrity and Security
Lamo processes data about you and your usage to maintain the integrity and security of Lamo services, prevent fraud, verify identity, and enforce Lamo policies.
3.6 Legal Compliance and Law Enforcement Assistance
Lamo processes your Personal Data to comply with legal obligations and, where required, assist law enforcement agencies.
3.7 Special Categories of Personal Data
In limited cases, Lamo process special categories of Personal Data (e.g., racial or ethnic origin) where necessary for purposes such as preventing unlawful acts or serious misconduct, and only as permitted by applicable law. Disclosure to relevant authorities will only occur when legally required and when obtaining your consent may prejudice these purposes.
4. How I Share Your Personal Data
Your Personal Data is never sold or rented to third parties. I only share your information when it is essential for delivering, maintaining, or enhancing Lamo services, and always in compliance with applicable laws. The parties with whom I may share your data include:
4.1 Service Providers
I may disclose your Personal Data to trusted third-party service providers who support Lamo in operating and enhancing Lamo services. These may include partners for cloud storage, technical support, analytics, and fraud monitoring. All such providers are contractually required to handle your data securely and to use it solely for the purposes specified by Lamo.
4.2 Payment Processors
To ensure secure and efficient processing of payments, I rely on established payment processing partners. These entities are granted access to your payment information and transaction details exclusively to complete your purchases and manage billing-related matters.
4.3 Third-Party Integrations
If you opt to connect your account with external platforms (such as Google, Apple, or Facebook), I may share limited information necessary to enable these integrations, such as your account identifier or authentication credentials. You retain control over these connections and can revoke access at any time through your account settings.
4.4 Legal and Safety Obligations
There may be circumstances where I am legally required to share your information, such as in response to valid governmental requests, court orders, or to comply with applicable laws. Additionally, I may share data when necessary to detect or prevent fraud, enforce Lamo policies, or safeguard the rights and safety of my users and the public.
4.5 Business Transfers
If Lamo is involved in a merger, acquisition, reorganization, or sale of assets, your Personal Data may be transferred as part of the transaction. In such events, I will take reasonable steps to ensure your information continues to be protected in accordance with this Privacy Policy or equivalent standards.
5. Data Security
I am committed to protecting your Personal Information through comprehensive security measures. My safeguards include administrative, technical, and physical controls designed to prevent unauthorized access, use, or disclosure of your data.
Despite my best efforts, no method of transmission or storage is entirely immune to risk. I encourage you to be mindful of the information you choose to share and to keep your account credentials confidential at all times.
6. International Data Transfers
Your Personal Information may be transferred to, stored, and processed in countries or regions outside of your place of residence. These jurisdictions may have data protection laws that differ from those in your home country. Regardless of location, I implement appropriate safeguards—such as data transfer agreements with standard contractual clauses or other recognized mechanisms—to ensure your information remains protected and secure in compliance with applicable laws and regulations.
I may transfer your Personal Information internationally for purposes such as performing contracts, fulfilling legal obligations, or protecting my legitimate interests. Where the GDPR or UK GDPR applies, I only transfer your data to recipients who are located within the EEA or UK, are in countries recognized as providing adequate data protection, or have entered into legal agreements ensuring sufficient safeguards for your data. I remain committed to maintaining the security and privacy of your information wherever it is processed.
7. Retention of Your Information
I will keep your personal information only for as long as it is needed to achieve the purposes outlined in this Policy or to meet legal and regulatory requirements.
If your account is active, your data will be stored for the duration of your use of Lamo services, or as long as necessary to support your experience. For users who visit or use Lamo services temporarily, I retain relevant information for a limited period following your last activity, as required by applicable laws.
In certain cases, I may need to hold onto specific data to comply with legal obligations, address disputes, or enforce our agreements. When your information is no longer necessary, I will either remove it securely or anonymize it. Additionally, backup copies may be kept for a short time to support system recovery and auditing, in line with my retention practices.
8. Your Rights
Depending on your place of residence and the applicable data protection laws (such as GDPR, CCPA, or other relevant regulations), you may have specific rights regarding your Personal Data. Please note that the scope and names of these rights may vary depending on local laws. If you have any questions about your rights or how to exercise them, please feel free to contact me at [email protected].
8.1 Right of Access
You have the right to request information about whether I am processing your Personal Data and to obtain a copy of that data and related information.
8.2 Right to Data Portability
You have the right to have your Personal Data transmitted to you or a third party in a secure, usable, and machine-readable format.
8.3 Right to Delete
You may ask me to delete your Personal Data that I hold, subject to certain legal obligations or exceptions.
8.4 Right to Rectification
If you believe that any information I hold about you is inaccurate, incomplete, or outdated, you have the right to request its correction or update.
8.5 Right to Restrict or Object to Processing
You may request that I restrict or cease processing certain types of your Personal Data under specific circumstances.
8.6 Right to Restrict Use of Sensitive Data
You can request that access to your sensitive Personal Data be limited, or that such data be deleted.
8.7 Right to Withdraw Consent
If I process your Personal Data based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.
8.8 Right to Opt-Out of Automated Decision-Making
You have the right to opt out of decisions made solely by automated processes, including profiling, that may have legal or significant effects on you, unless such processing is necessary for providing Lamo services or you have explicitly consented.
8.9 Right to Opt Out of the Sale or Sharing of Personal Data
If your Personal Data is sold or shared for targeted advertising or similar purposes, you have the right to opt out of such activities. Please note that I may still share certain information with trusted service providers as necessary for core business functions.
8.10 Right to Non-Discrimination
You will not be discriminated against for exercising any of your privacy rights. This means I will not deny you access to Lamo services, charge you different prices, or provide you with a lower level of service simply because you have made a privacy-related request.
Please Note: These rights may not be absolute and are subject to applicable laws and certain exceptions. In some cases, I may be required to retain specific information for legal, security, or operational purposes.
9. Children’s Privacy
Lamo services are not intended for individuals under 18 years old or below the digital age of consent as defined by applicable laws in your jurisdiction (“Age of Consent”). I do not knowingly collect, use, or disclose Personal Data from children under the Age of Consent. If I become aware that I have inadvertently collected such data, I will promptly delete the information and disable the associated account.
If you believe a minor has submitted Personal Data to me, please contact me via [email protected].
For more detailed information, please refer to the Child Safety Policy.
10. Third-Party Services and Websites
Lamo services may contain links to third-party websites, mobile applications, or content, or may integrate with external platforms. When you click on these links or connect your account to a third-party service (such as Google, Apple, or Facebook), you will be directed to another website or application, and a third party may collect information from or about you. Please note that this Privacy Policy does not apply to those third-party websites, applications, or content, nor to any data collection that occurs after you interact with such links.
When you connect your account to a third-party service or external platform, you authorize me to share limited information with that third party, including:
- Your username or profile ID;
- Confirmation that the connection originated from Lamo service;
- Relevant usage or diagnostic data necessary to provide or improve the integration.
You may revoke these connections at any time via in-app settings or by contacting me.
I encourage you to review the privacy policies of any third-party websites or services you interact with. I am not responsible for the content, security, or privacy practices of these third parties.
11. Submitting a Privacy Request
11.1 Authorized Agent Requests
You may appoint an authorized agent to submit a privacy request on your behalf under applicable data protection laws, provided that:
- The authorized agent is a natural person or a registered business entity;
- You have granted the agent signed, written authorization to act on your behalf.
If you submit a request through an authorized agent, I may require a copy of the signed authorization and direct verification of your identity from you.
Please send such requests to [email protected].
11.2 Verification Requirements
For security and compliance purposes, any privacy request must:
- Include sufficient information to allow me to verify your identity or the identity of your authorized agent;
- Clearly describe your request so that I can understand, evaluate, and respond appropriately.
If I am unable to verify the identity or authority of the requestor, I may not be able to fulfill the request.
11.3 Use of Data for Verification Only
Any Personal Data collected for the purpose of processing a verifiable privacy request will be used solely to verify the identity or authority of the requestor and to process the request.
11.4 No Account Requirement
You are not required to create an account with Lamo in order to submit a verifiable request to exercise your privacy rights.
12. Delete Your Account and Data
You may request the deletion of your account and associated Personal Data at any time. To do so, please follow these steps:
Once you confirm the deletion, your account and all associated assets will be permanently deleted and cannot be restored or reused. All content you have created, posted, or streamed under your account will also be removed. Please note:
- Data shared by others about you such as messages, or posts will not be removed;
- Some data may be retained in accordance with my retention policy and legal obligations, such as for fraud prevention, dispute resolution, or regulatory compliance.
I may also retain backup copies of certain information for a limited time for business continuity or disaster recovery purposes, in accordance with applicable laws.
If you need assistance with the deletion process or have questions, please contact me at [email protected].
13. Changes to the Policy
I may update or revise this Privacy Policy from time to time to reflect changes in my practices, services, or applicable laws. While I strive to notify you in advance of any material changes, I encourage you to review the most current version of this Privacy Policy regularly to stay informed about how your information is protected.
Any changes made will be indicated by updating the “Last Updated” date at the top of this policy. By continuing to access or use Lamo services after changes become effective, you acknowledge and agree to be bound by the revised Privacy Policy.
14. Contact Me
If you have any general questions about the services or the information that I collect about you and how I use it, please contact me via email at [email protected].
If you have any questions about using the app, you can reach out via customer support in app.
I will make an effort to reply within a reasonable time-frame. Please feel free to reach out at any time.